Shipping Policy

ONYX SKY Shipping Policy

At ONYX SKY, we aim to provide fast and reliable shipping to ensure you receive your lip gloss order in a timely manner.

Shipping Times:

• Orders are typically processed and shipped within 1-2 business days after payment confirmation.
• Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.
• We offer expedited shipping, with estimated delivery times of 2-5 business days within the United States.

International Shipping:

• We also ship internationally. Shipping times vary depending on the destination country. Please allow additional time for customs clearance and delivery.
• International customers are responsible for any customs duties, taxes, or fees incurred during the shipping process.

Shipping Rates:

• Shipping rates are calculated at checkout based on the weight and destination of your order.

Order Tracking:

• You can track your order using the tracking number provided in your shipping confirmation email.
• If you have any questions or concerns about your order's delivery status, please contact our customer service team at [customer service email].

Shipping Address:

• Please ensure that your shipping address is correct at the time of checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Delays:

• While we make every effort to deliver your order on time, please note that shipping delays may occur due to unforeseen circumstances such as inclement weather or carrier issues.

Contact Us: If you have any questions or need assistance with your order, please don't hesitate to contact our customer service team at [customer service email].

Thank you for choosing ONYX SKY for your lip gloss needs! We appreciate your business and strive to provide you with the best shopping experience possible.